The Three Cs of Internet Marketing

That is why I now always talk about the three Cs of Internet Marketing. This gives me a framework around which I can organize my thoughts and in which the clients can better understand the complete strategy and action points. The three Cs are in a certain chronological order and need to be addressed accordingly. Strategies revolve around these three points and always in this order.

Denver Biz Journal – 12 Books Coverage

Quoted about Alan Fine's Involvement in 12 Books

Creating an Inbox for My Mind

Specifically, stress is often generated when we are constantly remembering everything we need to do. These “open loops” are constantly coming to mind because our mental system is also concerned that we may forget. If we have an effective system, that we believe in, where we can

Real Life Examples of Great Customer Service

In 2006 I read Raving Fans: A Revolutionary Approach To Customer Service and it changed forever the way I think of quality customer service. I've been reflecting recently on some real life examples of customer service. Here they are:

The 3 Ways Websites and Blogs Make Money

If you recently started a blog or have a website you may be looking for creative ways to generate revenue. As I considered all the various ways to generate revenue online I was able to boil it down to just three generic methods. As you review the concepts and some of the specific examples, consider how

Top Ten Most Influential Retailers According to Klout

Klout recently published a list of the top 10 most influential retailers this holiday season. Consider that in order to be influential these retailers must engage customers in conversation. I imagine that this is a significant customer service channel for most of these businesses but its also a revenue generator.

GOMO: A New Mobile Initiative From Google

Google has launched www.howtogomo.com to help users understand the key components in launching a mobile website. There is a lot of helpful resources you can read to help you understand why and how you can go mobile. My favorite feature is the mobile simulator. Unless you

7 Habits of Highly Successful Sales People

The outline below is an adaptation of Stephen R. Covey's 7 Habits of Highly Effective People as it may apply to media sales. Use this outline and adapt it for your industry and business.