Business Owner? Wondering What to Do About SEO?

I was in church and a man came up to me to ask me a business question. My friend is a local business owner and heard from someone that I know a thing or two about internet marketing. He then asked the question that I hate most of all. Why do I hate this question… because it makes me feel the most helpless…

What Do I Do About SEO?

Ask me anything else about internet marketing and I probably have a solid answer for you. I might be wrong and my advice is only as good as my own knowledge and experience but ask me what you should do about SEO and you may get a look on my face that probably communicates something to the effect of: I feel bad admitting this but honestly you are in big trouble. You are opening up a can of worms that you don't understand, that is super important to your business's long term success, but ultimately is going to cause you more frustration and expense than you would ever willingly take on.

Of all the internet marketing topics SEO is fully in my wheelhouse (currently my greatest endorsed skill on LinkedIn) but even if it is among the things I have the most experience with and among which I've had great success… I would still much rather talk about paid search, display ads, email marketing, or virtually anything else that has some ground of consistent and reliable best practices and immediately measurable results.

SO… next time someone asks me the question, “What Do I Do About SEO?” I'm going to direct them to this blog post. Here is what you need to know:

SEO IS MISSION CRITICAL BECAUSE

Search Engine Optimization is the coveted holy grail of internet marketing because obviously your customers are searching on Google (and other search engines) for your products and services and being among the top of the first page of results will bring you a ton of web traffic and customers forever. Sounds great right? Here is where the problems begin…

WHY IS SEO A HUGE PROBLEM FOR MOST BUSINESS OWNERS

  1. SEO is a long-term marketing plan. Unless your website already has a ton of internet traffic, content, and domain authority (more on this later) you should expect that it is going to take a LONG time to get enough organic traffic from search engines for it to make any substantial dent in your business's bottom line. It takes time.
  2. SEO is a moving target… or at very least its super hard. Search Engines have the job of making sure that customers (searchers) find the very best results for any given search but they have to use code, algorithms, and patterns to determine what makes one website better than another for the end customer/searcher. Marketers spend a lot of money and time trying to optimize websites to those patterns and algorithms used by search engines in order to get to the top of the results. As marketers figure it out, the search engines change it. Its a bit of a game…. until you realize that in order to win you have to care a little less about the algorithm and start just putting out amazing/awesome website content that is actually the best thing the searcher could find/want… and that can be even harder than trying to guess what Google is thinking this month.
  3. SEO is a chicken and egg problem. You need domain authority to get rankings and you need rankings to get domain authority…. (sort of). So, how do you get either? Well a little at a time… inch by inch… fighting for it with content over time. Sound fun?
  4. SEO requires something far more different and expensive than money. Time. Most advertising and marketing is simple. You just give money to a vendor and wait for the clicks, phone calls, or walk-ins. SEO doesn't work that way. If you do it yourself then you have to invest a lot of time. You have to create content and that content has to be awesome. Its consuming and even more challenging when you do it for months on end without knowing if it is working (see number 1). You can always hire someone else…. but…
  5. SEO Outsourced Is Mysterious. If you hire a 3rd party company to help with SEO you have a unique set of challenges. First they will rarely tell you what they are doing. If they told you, you would probably fire them and do it yourself. Second, you are going to spend money for weeks or months without results… and only if they do it right after time you start to see any results at all (see number 1). If they don't do a good job they can do long term damage that you can't even see or understand.

Now that I've thoroughly depressed you…

SO HOW DO YOU GET STARTED WITH SEO?

Here are suggestions that might take the sting out of all this doom and gloom:

Start With Paid Traffic

Your #1 Goal in any online advertising is to optimize your marketing funnel. It doesn't matter how much traffic you can drive if none of that traffic opts in, buys, or contacts you with interest in your service or product. In order for any marketer to optimize the sales/lead funnel they need to drive traffic into it. SEO just can't do that in the beginning. In addition having to pay for advertising will force you or your marketing agency to make the funnel as good as it can be… something you will be grateful for when your SEO work starts to pay off in the future.

Favor Quality Over Quantity

A big evolution of SEO is the move away from content for the sake of content toward content for the sake of a quality user experience. This favors a small business that is low on resources. Don't feel like you have to create a blog and post to it once a week. Instead carefully consider valuable content pieces and spend time and energy making them awesome… even if that means you only put out something once a month or less.

Get Obsessive With User Experience

Put yourself in the shoes of your customer, user, or reader and ask yourself how your website makes it easy (or not) to find the right information, research products, and make buying decisions. How does it look on a mobile phone? What information is missing that would make the customer's experience better?

SEO OVERVIEW CONCLUSION

The objective of this article is to explain the complexity of SEO for the small business owner, while still giving you some clear and simple things you can do to start. This isn't the end-all but it should at least make you feel empowered to start somewhere. Until next time!

Some other things you may want to read next:

The 3 Ps of Getting Web Traffic

SEO or Paid Traffic? A Conversation About Priorities

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